How to Check Your Salik Balance Online in Dubai
[2025 Guide]

Keep your Dubai travel smooth and hassle-free with our complete guide to managing your Salik toll system balance.

Check Balance Methods
Recharge Account

Salik is Dubai's electronic toll collection system, designed to keep traffic flowing smoothly by charging vehicles as they pass through toll gates. If you drive in Dubai, maintaining a positive Salik balance is essential to avoid fines and ensure uninterrupted travel.

In this complete guide, you'll learn how to check your Salik balance online using different methods — from the official Salik app to SMS, kiosks, and even without logging in. We'll also cover how to recharge your account and what to do if you encounter issues like incorrect PINs or missing balance updates.

Whether you're a long-term resident or a new driver in the UAE, this page gives you everything you need to manage your Salik account easily in 2025.

What Is Salik and How It Works

Salik (Arabic for "clear" or "open") is an RFID-based automatic toll collection system implemented across Dubai's major highways and bridges. The system uses overhead gantries equipped with electronic sensors that detect a small tag placed on your vehicle's windshield.

As your vehicle passes under a Salik gate, AED 4 is automatically deducted from your prepaid Salik account. There's no need to slow down or stop, making it an efficient way to manage road tolls without causing traffic congestion.

Dubai's 10 Salik Toll Gates:

  • Al Mamzar North Gate (Al Ittihad Road)
  • Al Mamzar South Gate (Al Ittihad Road)
  • Al Garhoud Gate (Sheikh Rashid Road)
  • Al Maktoum Bridge Gate (Umm Hurair Road)
  • Airport Tunnel Gate (Beirut Street)
  • Business Bay Crossing Gate (Al Khail Road)
  • Al Safa Gate (Sheikh Zayed Road)
  • Al Safa South Gate (Sheikh Zayed Road)
  • Al Barsha Gate (Sheikh Zayed Road)
  • Jebel Ali Gate (Sheikh Zayed Road)

Ways to Check Your Salik Balance

Using the Smart Salik App

  1. Download the app from the App Store or Play Store.
  2. Log in or register with your Salik account.
  3. Tap "Check My Balance" on the dashboard.

Through the Official Salik Website

  1. Visit salik.ae.
  2. Click "Check Salik Balance" in the top menu.
  3. Enter your account number and PIN.
  4. Click "Submit" to view your current balance.

Without Login (Using Plate Number)

  1. Visit the Salik website or app.
  2. Select "Check Balance Without Login".
  3. Enter your registered mobile number.
  4. Provide your vehicle plate details (number and code).
  5. Submit the verification code sent to your phone.
  6. View your current Salik balance.

By SMS

  1. Compose a new SMS.
  2. Type: SALIK 
  3. Send to 5959.
  4. You'll receive your balance via SMS shortly.

 Tip: This method works even without internet access.

Via RTA Website

  1. Go to the RTA portal.
  2. Navigate to "Salik Services".
  3. Select "Check Balance".
  4. Enter either your account number or vehicle details.
  5. Submit to view your balance.

Using Salik Kiosks

  1. Find a Salik kiosk at major malls or RTA customer centers.
  2. Select your preferred language.
  3. Choose "Check Balance" from the main menu.
  4. Enter your account number and PIN.
  5. Your current balance will be displayed on screen.

Kiosk locations: Dubai Mall, Mall of the Emirates, Ibn Battuta Mall, and RTA Customer Happiness Centers.

Calling the Salik Customer Service

  1. Dial 800 72545 (800 SALIK).
  2. Select your preferred language.
  3. Choose the balance inquiry option.
  4. Follow the voice prompts to provide your account details.
  5. The automated system will tell you your current balance.

 Note: Call center hours are 8:00 AM to 8:00 PM, Saturday to Thursday.

How to Recharge Your Salik Balance

Via Salik App

The most convenient method - recharge instantly using credit/debit cards or Apple/Google Pay.

Salik Website

Login to your account at salik.ae and use the online payment portal to add funds.

SMS Recharge

Send "RECHARGE " to 5959 to recharge via your Du or Etisalat bill.

ATM or Cash Deposit

Use Emirates NBD, ENBD, or Dubai Islamic Bank ATMs to recharge your Salik account.

Recharge Card

Purchase physical Salik recharge cards from petrol stations, supermarkets or RTA centers.

Minimum recharge amount: AED 50

Maximum account balance: AED 5,000

Common Salik Balance Issues and Fixes

Balance Not Updating

Problem: Recent recharges not reflecting in your account.

Solution: Allow up to 24 hours for processing. If still not updated, contact Salik support with your transaction reference.

Forgot PIN

Problem: Cannot access account due to forgotten PIN.

Solution: Use the "Forgot PIN" option on the Salik website or app. Verify your identity using your registered mobile number to reset your PIN.

Wrong Mobile Number

Problem: The mobile number registered to your account is incorrect or outdated.

Solution: Visit an RTA customer happiness center with your Emirates ID to update your contact information.

Balance Not Updating

Problem: Recent recharges not reflecting in your account.

Solution: Allow up to 24 hours for processing. If still not updated, contact Salik support with your transaction reference.

Frequently Asked Questions

Can I check Salik balance by plate number?

Yes, you can check your Salik balance using just your vehicle plate number and registered mobile phone. Use the "Check Balance Without Login" option on the Salik website or app.

How much is the Salik fine?

If your Salik account has insufficient balance when passing through a toll gate, you'll incur a fine of AED 50 per passage. After 5 violations, your vehicle may be impounded. Always ensure you maintain a positive balance.

How to cancel a Salik account?

To cancel your Salik account, you need to visit an RTA customer happiness center with your Emirates ID and vehicle registration card. Any remaining balance will be refunded to you after deducting an administrative fee.

Can I recharge without logging in?

Yes, you can recharge your Salik account without logging in by using recharge cards available at petrol stations and supermarkets, or by using the SMS service. Simply send "RECHARGE <account number> <PIN> <amount>" to 5959.

What is the Salik call center number?

The Salik customer service center can be reached at 800 72545 (800 SALIK). The call center operates from 8:00 AM to 8:00 PM, Saturday to Thursday.

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